Website Design Service Testimonials

Hotels Online have created a wide variety of refreshing, guest-friendly and informative hotel, guest house and bed & breakfast websites across the UK. Each of these hotel web sites benefit from the seamless integration of the HOL booking system.

Since the launch of each of these news sites, HOL have been widely credited with directly influencing increased numbers of guest reservations and positive feedback toward each accommodation provider.

Please review our small selection of customer feedback below and then get in touch if you'd like to know how we can help refresh your website and increase your bookings!

The Best Western Brook Hotel Norwich

The Best Western Brook Hotel Norwich are a recent addition to the Hotels Online integrated reservation system and web marketing customer portfolio.

HOL re-launched a new modern and appealing website in June 2011. At the same time as the new site we also included an integrated quick book/availability checking tool and already this has had a dramatic impact on their bookings and we anticipate this upward trend in online reservations will continue.

"Since day one HOL has been a phenomenal company to work with. I was amazed at the power and control we got with our OWN WEB SITE when we first signed up, and I'm even more impressed now with the traffic and reservations we are getting.

I'm constantly impressed with HOL's customer service and their rapid response to any support requests and for the way they manage the site.

This is the first thing I say whenever I'm asked about my web design.

General Manager,
The Brook Hotel Norwich

George Hotel at Easingwold

George Hotel at Easingwold have been customers of Hotels Online sine our very earliest days way back in 2000.

Although the new website is still in its 'early days'; since HOL launched a modern and appealing new hotel website for this classic York hotel already it's had a dramatic impact on bookings and the upward trend in online reservations continues. Thus helping reduce this hotel's reliance on high-commission booking sources and helping secure and bolster their online brand at the same time!

"Following the Hotels Online's upgrade of our website in December 2010, I am pleased to tell you that comparable reservations through the system are up by over 300% in January 2011.

Well done, and long may it continue!

George Hotel at Easingwold, York, North Yorkshire

Inglenook Guest House

Inglenook Guest House have been happily the Hotels Online Booking System since 2001.

Our customers were only too happy to let Hotels Online construct and launch an entirely new homepage for this charming Yorkshire Guest House in January 2010; safe in the knowledge that their valuable resource was in safe hands. Sporting a 'quick book' completely integrated into the new web site design.

"We are delighted with our new website which has a modern and professional look about it.

The staff at HOL have been very helpful, nothing is too much trouble. All changes requested have been made very quickly and accurately.

The new site has been live for 6 months now and we are really seeing the benefits. On line bookings have more than doubled compared to the same period last year and many of our visitors have commented positively about the new site compared to our competitors.

We have found the 'pay a little extra for each booking' to be a very cost effective way of upgrading our website."

Inglenook Guest House, North Yorkshire

The Feversham Lodge, York

The Feversham Lodge, York have been using the Hotels Online Booking System for 10 years. In November 2009 Hotels Online built and launched an entirely new site for this charming Yorkshire Guest House, each room individually decorated and themed.

The Feversham Lodge site is sporting an entirely bespoke design along with matching design on their secure hotel reservation page.

"During 2009, and with a view to countering the economic downturn, we decided to redesign our website.

We commissioned Hotels Online and worked closely with their designers in developing a website in keeping with the ambiance of our Guest House.

Since going live we have received countless very favourable comments. More importantly however, we have noticed increased website traffic and bookings, many of which have been through the HOL online booking facility." Feversham Lodge, Yorkshire

Tommy Miah's Raj Hotel

Tommy Miah's Raj Hotel, Islington site was first launched by Hotels Online in April 2009 and has since been re-launched in the summer of 2010, bookings have been steadily rising as a direct result of the care and attention put into these sites by Hotels Online.

Our client has been so satisfied with our work, Hotels Online were also commissioned to create another site utilising the attention to detail for the owners' already established Edinburgh hotel.

"Hotels Online have designed new websites for both of my hotels, one in Edinburgh and the other in Islington, London.

Since the new websites went live they have had a steady increase in visitors and as a result we have had lots more bookings.

The team at Hotels Online have really helped us market our hotels on the internet and often give us feedback on how we can increase our online bookings.

I am happy to leave Hotels Online managing my websites so I can get on with managing my hotels." Proprietor, Tommy Miah's Raj Hotel, Islington

The Rainbow International Hotel, Torquay

"Since the launch of our New Website with Hotels Online, The Rainbow International has seen a dramatic increase in enquiries and bookings from every quarter. The website has generated more interest generally with the prominent display of our phone number and a user-friendly online Book Now feature running through every page.

The online bookings taken during the month of August 2010 were 200% up on August 2009, an amazing increase!

The practical help constantly available enables us to edit site copy quickly if necessary, and the ability to manage our own page content with our special offers means we have instant access to open or close offers as room stock availability requires.

We have been very happy with the maintenance and service provided since the launch."

Hotel Manager, Rainbow International Hotel, Torquay

The Hanmer Arms Hotel, Whitchurch

"Since HOL have redesigned our website, we have noticed a significant increase in traffic and ultimately bookings for accommodation.

We were very involved in the planning of the website and had great communication from HOL throughout this stage which enabled us to have lots of choice and input into the design... they suggested "up to date" ideas and we are extremely happy with the service they provided and also the support we have continued to receive since."

Proprietor, Hanmer Arms Hotel, Whitchurch

Acres Dene Guest House, York

"I have been very happy with the service Hotels Online provide for a number of years now. I have now had my website designed by them this year and feel my business is very much more professionally presented.

They are very accessible and easy to work with. I would not hesitate to recommend them."

Proprietor, Acres Dene, York

York Priory, York

"I have worked with Hotels Online for several years. I fully endorse their services and feel they represent very good value for money.

Their staff are very approachable and have a professional manner and I continue to enjoy a working relationship with them." Proprietor, York Priory, York

Osborne Hotel, Acton, London

"I was searching for a way to allow our clients to be able to search room availability and book rooms online via our website. I also needed to be able to accept online payment via PayPal.

Hotels Online Booking System has provided our customers the means to carry out these tasks and improved our ranking in search engines leading to a higher number of bookings.

I have found the system to be user-friendly and the booking charges to be reasonable.

I have just signed a contract for Hotels Online to manage our website (which includes re-designing of website, free hosting and further search engine optimisation) and am confident this will generate higher sales. I have found the team at Hotels Online to be very supportive and well informed.

I have no hesitation in recommending their services to other Hoteliers."

Manager, Osborne Hotel, Acton, London

Crown Lodge Guest House, Reading

"Crown Lodge Guest House is a newly refurbished and renovated business; we took over this business in March this year, though already running as a guest house/hotel it needed a complete overhaul of the facilities. We had an advisory visit from the "Visit Britain" inspectors to set guide line for our renovation to attain a minimum of 4 star standard facilities. While this was continue it was imperative that our website design and functionality mirrored efforts made on site.

Hotels Online contact was searched and established over the Internet, as it happens it was the first and only one call we had to make in effort to find suitable website developers. A HOL partner has been personally involved in this project. These guys offer a complete support package for small business like ours from designing of a website to put in place online booking system at incredibly competitive cost. HOL team designed concepts are imaginative and show flexibility to adapt to each business's individuality and requirements. These guys are professional, approachable and helpful. The software has been designed in house and is user friendly and very easy to update.

I am extremely satisfied with the entire service and strongly feel it represent our business successfully and reflect on our standards. I would recommend Hotels on line to small/medium B&B's just like ours to give it a try as the new online booking software which is easily accessible and extremely user friendly. The team at Hotels Online comes highly recommended.

Thanks guys for all your help, keep up the good work and we wish you the very best and look forward to long and successful business relationship."

Director, Crown Lodge Guest House, Reading