Reservations are accepted by Cubbon House Private Hotel Ltd on the following terms:
DEPOSIT
A non-refundable deposit of your first night's accommodation is payable at the time of booking. If your stay is for one night only, then the full amount if payable at the time of booking. All deposits are non-refundable.
PAYMENT TERMS
The remaining balance payment of your booking is due on arrival and can be made by cash, debit and most major credit cards. Please note there is no charge for the use of debits cards however credit cards will incur a 2.5% charge.
PRICES
Prices quoted are based on two sharing a double or twin bedded room inclusive of bed and breakfast unless otherwise specified. Single rooms are based on sole occupancy, inclusive of bed & breakfast. Prices are subject to change without notice, however, your price is guaranteed once you have received your booking confirmation.
CANCELLATION TERMS
In the event of any cancellation giving less than 14 days notice prior to arrival; the full cost of the accommodation and any extras booked will be charged. However, this may be refunded at the discretion of the management if no loss of business is incurred. Any refund will incur an administration charge of £25.00.
Should the client(s) fail to arrive; the full cost of the accommodation and any extras booked will be charged.
GROUP BOOKINGS
Group bookings of 5 or more must be made by telephone or e-mail enquiry.
ACCOMMODATION RULES
Please note that we do not have a lift and rooms are spread over 3 floors.
SMOKING POLICY
Smoking is not permitted in any area of Cubbon House, including the steps and terrace at the front of the building. Any evidence of smoking on our premises shall be reported to the police and will incur a minimum additional charge of £500.00. Those responsible will be asked to leave immediately and no refunds will be given.
CHECK-IN/CHECK-OUT
Check-in - Rooms are available from 12:00pm on the day of arrival.
Check-out - Rooms must be vacated by 10:00am on the morning of departure.
Please advise us if you wish to check in or check out at alternative times and we will do our best to accommodate your request depending on room availability
PET POLICY
No pets, with the exception of registered hearing/guide dog.
DAMAGES
Guests shall be liable for any loss, costs or expenses relating to damage caused to anything within the hotel and grounds. Any damages/breakages should be reported immediately.
DISCLAIMER
Cubbon House Private Hotel Ltd reserve the right to cancel any booking, without notice, that does not comply with any of the above mentioned terms and conditions. The full cost of the accommodation and any extras booked will be charged.
TRAVEL INSURANCE
As an offshore destination, air and ferry services are occasionally affected by adverse weather conditions. In such instances the terms and conditions outlined above still apply. We therefore strongly recommend that adequate Travel Insurance be obtained prior to departure to guard against any costs arising from cancellation, late arrival or early departure.