Maintaining multiple properties much harder than it should be?

Our HOL-Agent product is tailored for destination management companies & agents who wish to maintain multiple properties with maximum ease!

HOL-Agent : Destination Management Solution

HOL-Agent is the greatly expanded, multi-property release of our flagship product the HOL Internet Booking Engine.

Primarily suited for travel agents, lettings agents and destination management companies (DMCs) who wish to use HOL-RES as both their contract management and central reservation system; along with optional HOL modules such as HOL-Canvas our white-label reservation solution and/or HOL-XML our XML API for programmatic distribution of accommodation availability.


Key Features

Features of the HOL-Agent package that go beyond those in the standard hotelier-focussed HOL-RES product are mostly apparent via the HOL Extranet and include;

  • Multi-property access, instantly switch between different accommodation.
  • Multiple user access, per property, per group or a combination.
  • Flexible security permissions per user.
  • Extra rate management as well as rate/availability diagnostic tools & reports.
  • Group-wide reports, charts and statistical analysis capabilities.
  • Potential for further per-client business process customisations upon request.

New and often fairly unique features are continually being added to our agent module, a few of the more unique features are outlined below.


Google Apps Integration

All email communications can be sent via the core Google Gmail product, giving our clients a full audit-trail capability. Plus all automatic communications between the reservation system and your customers or suppliers are fully branded as you - there no mention of HOL!

HOL are an authorised Google Apps reseller, please contact us if your business wishes to upgrade to Google Apps.


Email Auto-responders

In tandem with the Gmail integration, HOL-Agent also offers both "dumb" and "intelligent" auto-responders which are capable of responding to incoming email enquiries from the popular lead-generation portals such as;

The "intelligent" version of the auto-responder sends the guest immediate availability & prices for the specific stay-dates requested, along with alternative accommodation options if their first choice of accommodation is unavailable. This facility dramatically increases the conversion rate by reducing the delay in-between a guest querying for rates and your response.